Assessor Resource

TLIM4004A
Mentor individuals or small groups

Assessment tool

Version 1.0
Issue Date: April 2024


This unit applies to experienced workers who take on the role of mentoring individuals or small groups (two to five people) in an on-the-job environment.

This unit involves the skills and knowledge required to prepare for, undertake and review mentoring to develop the required workplace competence in other workers on a one-to-one or small group basis in an on-the-job environment.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include:

sequencing mentoring activity in a way that facilitates the development of competence

ensuring currency of relevant legislative and regulatory knowledge

developing effective planning documents

providing high quality reports.

Context of and specific resources for assessment

Performance is demonstrated consistently over time and in a suitable range of contexts.

Resources for assessment include access to:

workplace where mentoring individuals or small groups can be conducted

tools, equipment and personal protective equipment currently used in industry

relevant regulatory and equipment documentation that impacts on work activities

range of relevant exercises, case studies and/or other simulated practical and knowledge assessments

appropriate range of relevant operational situations in the workplace.

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.

Method of assessment

Practical assessment must occur in an:

appropriately simulated workplace environment and/or

appropriate range of situations in the workplace.

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate to this unit:

direct observation of the candidate mentoring individuals or small groups

direct observation of the candidate applying relevant OH&S requirements and work practices.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the knowledge and skills required for this unit.

Required knowledge:

Access, equity and human rights issues in relation to own area of work

Correct use of equipment and any other processes and procedures appropriate for mentoring

Cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander peoples and their communities

Ethical handling of performance issues

Identification of evidence of competency

Intended mentoring outcome

Job/role environment skills

Mentoring methodologies and strategies

Planning own work including predicting consequences and identifying improvements

Relevant legislation, regulations, codes of practice, standards, policies and procedures such as:

equal employment opportunity (EEO)

occupational health and safety (OH&S)

Relevant workplace tasks, skills and knowledge

Workplace:

application of relevant competencies

training plan for competency development

Required skills:

Build trust with mentoring participant/s

Communicate effectively verbally and in writing using a range of strategies:

ensuring language used suits target audience

giving and receiving feedback

listening

questioning

Complete and maintain required documentation and records

Maintain confidentiality

Make recommendations for further mentoring opportunities

Motivate mentoring participant/s

Plan and mange time effectively

Plan for and manage contingencies

Transfer and apply skills and knowledge to new contexts

Work in a culturally diverse environment

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Mentoring needs may include:

Industry/enterprise or other performance competency standards

Industry/workplace mentoring processes and practices

Organisational business plans that identify skill development requirements

Results of mentoring needs analyses

Standard operating and/or other workplace procedures

Appropriate personnel may include:

Assessors

Consultative committees

Managers/employers

Mentoring and assessment coordinators

Mentoring participant/s

Representative government regulatory bodies

Team leaders/supervisors/technical experts

Union/employee representatives

Mentoring delivery methods and practise opportunities may include:

Demonstrations

Experiential learning

Explanations

Group work

Job rotations

On-the-job problem-solving and decision-making

Peer mentoring

Presentations

Problem-solving

Combination of the above

Mentoring participant/s needs may include:

Age

Cultural, language and educational background

Gender

Language, literacy and numeracy needs

Level of confidence and self-esteem

Physical ability

Previous learning, training, coaching, mentoring or assessment experience

Work organisation or roster

Resources may include:

Enterprise/industry standard operating procedures

Finances/costs

Location

Personnel

Materials and equipment

Time

OH&S and other workplace requirements

Strategies and techniques may include:

Active listening

Group discussion

Points of clarification

Targeted questioning

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Specific mentoring needs are identified and confirmed through consultation with appropriate personnel 
Mentoring objectives are matched to identified development needs 
Mentoring relationship is established with mentoring participant/s 
Mentoring approaches are planned, documented and agreed with mentoring participant/s 
Mentoring delivery methods are selected appropriate to mentoring participant/s needs, mentor availability, location and resources 
Mentoring is conducted in a safe and accessible workplace environment 
Strategies and techniques are employed that facilitate the learning process 
Mentoring objectives, sequence of activities and assessment processes are discussed with mentoring participant/s on a regular basis 
Systematic approach is taken to mentoring, which is regularly revised and modified to meet mentoring participant/s needs 
Practice opportunities are provided for participant/s 
Various methods for encouraging learning are implemented to meet mentoring participant/s needs 
Mentoring participant/s are encouraged to evaluate own performance and mentoring experience, and to identify areas for improvement 
Own performance as a mentor is evaluated and areas for improvement are identified 
Mentoring participant readiness for assessment is monitored and assistance is provided to collect evidence of satisfactory performance 
Mentoring plan and process are evaluated in context of self-assessment, mentoring participant/s feedback, evaluation of own performance, supervisor comments and measurements against workplace objectives 
Mentoring details are recorded according to enterprise and legislative requirements 
Review results are used to guide further workplace mentoring 

Forms

Assessment Cover Sheet

TLIM4004A - Mentor individuals or small groups
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIM4004A - Mentor individuals or small groups

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: